Disclaimer

  1. As per the government regulations, the company permits access to products under liquor category in the website of Cochin Duty Free only to bonafide International passengers who are above the age of 23 years.
  2. By accessing the products under liquor category in the website of Cochin Duty Free he/she solemnly promises and declares that the user is a bonafide International passenger and also above the age of 23 years.
  3. In case of any misrepresentation or manipulation, legal action might be taken against the user as per the law.
  4. There has been no advertisement, personal communication or inducement of any sort whatsoever, by the company to promote any sales of liquor through this website.
  5. The information is being provided to the user as per the user’s specific request.
  6. The user obtains or downloads from this portal on user’s own freewill and the information provided should not be interpreted as soliciting or advertisement.
  7. Passengers are responsible to ensure that their purchases comply with Indian Customs Baggage allowance on liquor.
  8. The user can obtain the liquor from T3 Arrival and Departure and Business Jet Terminal shops of Cochin Duty Free at Cochin International Airport, Kochi only after submitting the necessary statutory documents, completion of billing process at Cochin Duty Free and verification by our staff.
I am 23 years and above I am under 23 years
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CDRSL Profile

Profile 
 
At CIAL Dutyfree and Retail Services Ltd, a wholly-owned subsidiary of Cochin International Airport Ltd (CIAL), we take pride in creating an enchanting world of retail magic. Our journey in the duty-free business began in 2002, and over the years, we've evolved into the trusted retail arm of CIAL, becoming a major driver of growth and revenue for the company, thanks to the goodwill of our valued patrons.
 
Our commitment to excellent customer service ensures that your visit is not just a shopping experience but a memorable encounter. Our airport is home to three state-of-the-art Dutyfree shops strategically located for your convenience, offering a fusion of global brands in Confectionery, Perfumes, Toys, and much more, all under one roof. Whether you're arriving, departing, or making use of the Business Jet Terminal, you'll find an immaculately designed haven of retail therapy awaiting you.
 
We understand that our discerning customers seek an international-class experience, and we are committed to delivering just that. As part of our strategic vision, CIAL established CIAL Dutyfree and Retail Services Limited (CDRSL), a wholly-owned public limited subsidiary company, in 2016, with the primary objective of managing Duty Free and Retail operations at the airport. With the introduction of our new international terminal, T3, CDRSL has soared to new heights, embracing a world of opportunities to serve you better.
 
From tantalizing confectionery to exquisite perfumes and captivating toys, we have curated a selection that is sure to delight your senses. But that's not all; Cochin Duty Free also boasts an impressive collection of Tea, Handicrafts, and Spices, reflecting the rich culture and heritage of our region.

Board of Directors
Shri. S. Suhas IAS - Chairman 
Shri. Saji K George - Managing Director 
Shri. Jayarajan Viswanathan - Director 
Shri. Manoj P Joseph- Director
Shri. Santhosh S - Director
Shri. Manu G - Director 
Shri. Sojan  Koshy - Director 
Registered Office:
CIAL Dutyfree And Retail Services Limited,
Xi/318E, Cochin International Airport Building,
Ernakulam-683111

Customer Grievance/Care Officer

Mr. Sreejith T K
Phone : +91 484 2610115 Ext - 2525

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  • dfshop@cial.aero

    +91 484 2610115, Ext - 3862/3865

    +91 9946010014, +91 9539700728

    CIN: U52399KL2016PLC040279

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