Disclaimer

  1. As per the government regulations, the company permits access to products under liquor category in the website of Cochin Duty Free only to bonafide International passengers who are above the age of 23 years.
  2. By accessing the products under liquor category in the website of Cochin Duty Free he/she solemnly promises and declares that the user is a bonafide International passenger and also above the age of 23 years.
  3. In case of any misrepresentation or manipulation, legal action might be taken against the user as per the law.
  4. There has been no advertisement, personal communication or inducement of any sort whatsoever, by the company to promote any sales of liquor through this website.
  5. The information is being provided to the user as per the user’s specific request.
  6. The user obtains or downloads from this portal on user’s own freewill and the information provided should not be interpreted as soliciting or advertisement.
  7. Passengers are responsible to ensure that their purchases comply with Indian Customs Baggage allowance on liquor.
  8. The user can obtain the liquor from T3 Arrival and Departure and Business Jet Terminal shops of Cochin Duty Free at Cochin International Airport, Kochi only after submitting the necessary statutory documents, completion of billing process at Cochin Duty Free and verification by our staff.
I am 23 years and above I am under 23 years
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About us

Welcome to Cochin Duty Free

At CIAL Dutyfree and Retail Services Ltd, a wholly owned subsidiary of Cochin International Airport Ltd (CIAL), we invite you to experience a fusion of global brands in Confectionery, Perfumes, Toys, and much more, all under one roof.
 
Step into our realm and bask in the warm spirit of hospitality that permeates our establishment. Our commitment to excellent customer service ensures that your visit is not just a shopping experience but a memorable encounter. And that's not all – as you explore our world of wonders, you have the exciting chance to win incredible prizes in a grandiose atmosphere.
 
Our airport is home to three state-of-the-art Dutyfree shops strategically located for your convenience. Whether you're arriving, departing, or making use of the Business Jet Terminal, you'll find an immaculately designed haven of retail therapy awaiting you. Our dedicated customer service agents are always on hand to assist you in discovering and selecting the perfect products from our extensive range.
 
Speaking of our offerings, we take pride in presenting a wide variety of products that cater to your every desire. From tantalizing confectionery to exquisite perfumes and captivating toys, we have curated a selection that is sure to delight your senses. But that's not all; Cochin Duty Free also boasts an impressive collection of Tea, Handicrafts, and Spices, reflecting the rich culture and heritage of our region.
 
Our journey in the duty-free business began in 2002, and over the years, we've evolved into the trusted retail arm of CIAL. Starting from humble beginnings, Cochin Duty Free has grown exponentially, becoming a major driver of growth and revenue for the company, thanks to the goodwill of our valued patrons.
 
In 2016, as part of our strategic vision, CIAL established CIAL Duty free and Retail Services Limited (CDRSL), a wholly owned public limited subsidiary company with the primary objective of managing Duty Free and Retail operations at the airport. With the introduction of our new international terminal, T3, CDRSL has soared to new heights, embracing a world of opportunities to serve you better.
 
At CIAL Dutyfree and Retail Services Ltd, we understand that our discerning customers seek an international-class experience, and we are committed to delivering just that. So, come and immerse yourself in the magic of shopping, the allure of luxury, and the excitement of winning, right here at our extraordinary duty-free haven. Your journey begins with us!
 
 
Registered Office:
CIAL Dutyfree And Retail Services Limited,
Xi/318E, Cochin International Airport Building,
Ernakulam-683111

Customer Grievance/Care Officer

Mr. Sreejith T K
Phone : +91 484 2610115 Ext - 2525

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  • dfshop@cial.aero

    +91 484 2610115, Ext - 3862/3865

    +91 9946010014, +91 9539700728

    CIN: U52399KL2016PLC040279

    Cochin Duty Free © 2025 All rights reserved.

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